Cancellation policy

Refund and Rescheduling Policy

We apply the following conditions for refunds and rescheduling:

  • Refund: Refunds are only possible if requested at least 1 month before the booking date. To request a refund, please contact us at ceramiques.toulousaines@gmail.com.

  • Rescheduling: You can reschedule your session up to 48 hours before your booking. To reschedule, use the "Reschedule" button in your booking confirmation email and follow the steps.

For any questions or concerns about your booking, feel free to contact us at ceramiques.toulousaines@gmail.com.